EGURO User Guide · Member & Company Management
Several people can share one company
The person who manages the company is an admin, and the people who work with them are staff.
This guide covers all member and company management features, from sign-up to staff invitations, link requests and permissions.
📌 5 things worth knowing first
| ① | The admin doesn't have to be the CEO. The member name and the representative's name can differ. |
| ② | Only one company can be created per business registration number. If it already exists, you send a link request. |
| ③ | A staff invitation link can be used for 7 days · only once. |
| ④ | Each company can have up to 4 staff; admins are counted separately and there can be several. |
| ⑤ | If there is only one admin, that person cannot step down or leave. |
Contents
| 1. Member types at a glance | 8. Permissions summary |
| 2. Admin and representative are different | 9. Up to 4 staff |
| 3. Signing up for the first time | 10. Changing roles · unlinking · leaving |
| 4. When a staff member signs up first | 11. Last-admin protection |
| 5. When the CEO signs up later | 12. Editing company info |
| 6. Declining or canceling link requests | 13. Frequently asked questions |
| 7. Staff invitation link |
| Item | Who | What they can do |
|---|---|---|
| Regular member | An individual not linked to a company | Part search, viewing company info, RFQ, ordering |
| Business member · Admin | The person who manages the company Several allowed | Regular member features + stock upload, quote replies, accepting/declining orders, editing company info, managing staff |
| Business member · Staff | People linked by an admin Up to 4 | Regular member features + viewing the company's quotes and orders With 'stock & quote permission': also stock upload, quote replies and accepting orders |
You can see what kind of member you are in the 'Member type' and 'Company' fields under My eGuro → Member info.
👤 Representative The representative's name on the business registration certificate. |
🔑 Admin The account that manages the company on eGuro. |
💡 Example
If staff member Park ○○ signs up as a business member, Park ○○ becomes the admin. In the company info, enter Kim ○○ as the representative, as on the business registration certificate. It's fine for the member name (Park ○○) and the representative's name (Kim ○○) to differ.
On the company profile page, the 'Contact' field shows the admin's name, and the representative in the 'Company info' field shows the representative's name.
If you are already a regular member, enter the same details in Member info → Switch to business member.
CEOs are often busy, so it's common for the staff who handle the actual work to start using eGuro first.
| STEP 1 | The staff member signs up as a business member, entering their own name and, as the representative, the name on the business registration certificate. |
| STEP 2 | That staff member becomes the company's admin and can do everything: stock upload, quotes and staff management. |
| STEP 3 | If the CEO later wants to use eGuro, do one of the following. ▸ The admin invites the CEO — create and send an 'Invite as admin' link (section 7) ▸ The CEO sends a link request — the CEO requests it while signing up and the admin approves (section 5) |
| STEP 4 | When the CEO is linked as an admin, there will be two admins. You can change the staff member who signed up first to 'staff', or keep both as admins. |
Only one company can be created on eGuro per business registration number. If you try to sign up with the number of an already registered company, no new company is created; instead, you request a link from that company's admin.
If you are already a regular member, entering the business registration number in Member info → Switch to business member shows the same notice and a Send link request button.
⚠️ Note
You cannot send a link request to a company that has no admin (e.g. a company created by the eGuro operator on its behalf). In that case, please contact us via Help Center → Contact & Feedback.
| Admin declines | Clicking Decline in the Staff section asks once more and then declines. The requester receives a "Your link request was declined" email and remains a regular member. |
| Requester cancels | Click Cancel request in the notice at the top of Member info. |
| Request again | You can send it again even after it has been declined or canceled. If there is already a pending request to the same company, no new one is created and that request is kept. |
| Accepting another company's invitation | If you accept another company's invitation link while your request is pending, the pending request is automatically canceled. |
The admin creates a link and sends it via KakaoTalk or text message, and the recipient clicks it to accept. This is the fastest and simplest way.
| For 7 days | After it expires, "This invitation link has expired" is shown. Create a new one and send it. |
| Once only | Once one person accepts, the link expires. For several people, create one link per person. |
| Copy again · Cancel | Unused links are listed below the Staff section. You can copy them again or cancel them; a canceled link cannot be accepted even if clicked. |
| 30 per day | Each company can create up to 30 invitation links per day. |
| What they can do | Admin | Staff with stock & quote permission |
Staff |
|---|---|---|---|
| Part search · RFQ · ordering | ○ | ○ | ○ |
| View the company's received RFQs and received orders | ○ | ○ | ○ |
| Stock upload · Fully Automatic Stock List | ○ | ○ | × |
| Quote replies · accepting/declining orders | ○ | ○ | × |
| RFQ and order notification emails | ○ | ○ | × |
| Editing company info · NTS verification | ○ | × | × |
| Inviting staff · approving link requests · changing permissions · unlinking | ○ | × | × |
You can stop notification emails by turning off the 'Notification email' option in Member info.
Staff Staff 2 / 4 ← the current headcount is shown next to the Company info › Staff heading
When all 4 slots are filled, it turns red: Staff 4 / 4.
| 🔄 Changing roles | Admins can switch admin ↔ staff directly in the role column of the staff list. Checking a staff member's stock & quote permission is also saved immediately. |
| ✂️ Unlinking | When an admin clicks Unlink in the staff list, that person is removed from the company and becomes a regular member. |
| 🚪 Leaving the company | Staff can leave on their own with Leave company in the Member info → Company field. Rejoining requires an admin's invitation or approval. |
| 🏢 Moving to another company | Leave your current company, then accept the new company's invitation link or send a link request. Each account can be linked to only one company. |
✔ Even after being unlinked or leaving, the quote and order records that person sent remain with the company.
If a company has only one admin, the following is blocked so the company account isn't left without anyone to manage it.
| Demoting yourself to staff | "You are the only admin, so you can't change to staff" |
| Leaving the company | "The company's only admin cannot leave" |
| Unlinking that admin | "There is only one admin, so they can't be unlinked" |
🔑 How to hand over admin
① Change someone else to admin or invite them as admin.
② Confirm there are now two admins.
③ The original admin steps down to staff or leaves the company.
If the admin has left the company and can't be reached, let us know via Help Center → Contact & Feedback along with your business registration certificate. After verification, we'll change the admin for you.
⚠️ Once set, the business registration number cannot be changed.
Neither admins nor the eGuro operator can change it. If the business changes, please sign up as a new company.
Q. Can I sign up as a business member if I'm not the CEO?
Yes. Enter your own name as the name and the representative's name as on the business registration certificate. The person who signs up becomes the admin.
Q. Someone from my company has already signed up. Can I also become a business member?
You can't create a new company. Send the link request that appears when you enter the business registration number on the sign-up screen, or get an invitation link from the admin and accept it.
Q. I lost the invitation link.
The admin can copy it again from the 'Unused invitation links' list in the Staff section. If 7 days have passed or the link has already been used, please create a new one.
Q. I sent the link to the wrong person.
If it hasn't been accepted yet, cancel it in the list. If it has already been accepted, click Unlink in the staff list.
Q. A staff member has left the company.
The admin should click Unlink in the staff list. Quote and order records sent by that staff member remain with the company.
Q. I want more than 5 staff.
Staff are limited to 4. If you really need more, designate some as admins or contact the Help Center.
Q. If I link an account I've used as a regular member to a company, what happens to my existing records?
The account is linked to the company as is, so your RFQ and order records so far remain as they are.
Please leave any questions in Help Center → Contact & Feedback.